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Worked example · Logistics

How a haulage firm gets its daily planning done in 20 minutes instead of 90.

Every day, orders came in by email, through customer portals and over the phone. Two transport planners typed them in by hand, planned the routes and rang the drivers. Now the AI reads the orders, suggests routes based on the firm’s own rules and sends each driver their list. The planners check it and sign it off.

A worked example, pieced together from typical projects. Names and details are generalised, and the figures are typical values.

Industry
Local haulage
Size
Around 35 staff, 18 vehicles
Area
Transport and route planning
Duration
6 weeks
Tools
AI order capture, route suggestions, driver lists on their phones

Starting point

  • Orders came in three different ways and were typed in by hand.
  • The rules for planning routes lived in two people’s heads. If one of them was off, things got tight.
  • A change during the morning meant redoing the plan and ringing round every driver.

Results

  • 11.7 hless routine work a week
  • 20 instead of 90 minper daily plan
  • about 7 monthsuntil the implementation pays for itself

Day by day

  1. Intro call Day 0

    30 minutes: where do the orders come from, how does a route get planned today, and what happens when something changes?

    Clarity on whether it’s worth it, and where

  2. Prototype Day 1

    The next day, a first prototype reads a real day’s orders and suggests a route.

    Early proof instead of slides

  3. AI investment plan Weeks 1–2

    We sit in with the transport planners for a morning and collect the rules: loading times, vehicles, customer time slots. We put hours and euros against every step.

    A plan covering effort, savings and payback

  4. Sprint 1 Weeks 3–4

    Orders from emails and portals are captured and collected automatically, with a flag wherever something’s missing.

    No more retyping

  5. Sprint 2 Weeks 5–6

    Route suggestions based on your rules, driver lists on their phones and training for the planners.

    Handed over for day-to-day use

  6. Sparring afterwards

    Once a month, 90 minutes on what’s working, where things are stuck and what will pay off next. Then you get the monthly report.

    Optional, minimum term 6 months

The maths

Example calculation

Daily route planning

10 daily plans a week, 20 instead of 90 minutes each

  • Time saved11.7 h / week
  • Hourly rateTransport planner€33 / h
  • Value per year€17,761
  • Implementation, 2 sprints€9,800

Pays for itself inabout 7 months

Hourly rate: what an hour of work really costs, including holidays, sick leave and employer on-costs. Value per year: hours saved × hourly rate × 46 working weeks.

What else improved

  • The plan is ready sooner, and drivers set off on time more often.
  • If one of the planners is off, a colleague can take over: the rules are in the system.
  • Changes are slotted in within minutes, and every driver knows about them.

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